At CHASE Africa, we aim to conduct all of our fundraising according to the Fundraising Regulator’s Code of Practice. If we are not getting it right, please let us know. In order to ensure our fundraising remains at a high and improving standard, we have a procedure through which you can let us know of any reason you are not satisfied with your dealings with CHASE Africa.

We are registered with the Fundraising Regulator.

If you are not happy with CHASE Africa, please tell us

If you are unhappy about CHASE Africa’s fundraising activity or any other aspect of our work, please raise a complaint by contacting the Director, Henry Pomeroy, either in orally or in writing, at:

Address: Rockfield House, Horn Street, Nunney, BA11 4NP, UK

Tel: +44 (0)1373 836012

Mob: +44 (0)7583 770990

e-mail: henrypomeroy@chaseafrica.org.uk

Please refer to the Complaints Policy here for full details of what you need to provide, and how we will deal with your complaint.

If your complaint involves the Director, you may wish to raise your complaint with the Board of Trustees. Contact details can be found at the bottom of the Complaints Policy .